Most frequent questions and answers

Cannabidiol—CBD—is a naturally occurring compound in the cannabis plant. CBD primarily interacts with the body’s endocannabinoid system, a grouping of millions of cannabinoid receptors found throughout your body, but are primarily clustered in the brain and central nervous system. While CBD is a phytocannabinoid, or plant-based cannabinoid, your body also naturally produces cannabinoids, known as endocannabinoids. Almost every organ of your body, including your skin and digestive tract, contains cannabinoid receptors. The endocannabinoid system has four primary purposes including neuroprotection, stress relief, immune response, and regulating the body’s general state of balance, impacting faculties such as appetite, sleep, mood, and pain.

CBD oil has significant medical benefits, but does not make people feel “high”. CBD oil is non-psychoactive, which makes it an appealing option for patients looking for natural relief from a range of medical conditions including inflammationpainanxiety, psychosisseizures, spasms, and other conditions

TGA Reclassified CBD Oil as Schedule 4

After October 1st 2017 CBD Oil (Full spectrum CBD Oil extract) was classified as Schedule 4.

Schedule 4, items must be prescribed and supplied by a Pharmacy. Prescribing Doctors need registration under the Safe Access Scheme. Products need registration with the TGA for use in a particular Therapeutic use.

So far no Australians have been prosecuted for purchasing CBD Hemp Oil or importing it from overseas.

Delivery takes approximately 8-10 business days. Tracking information will be provided via email along with your order confirmation.


Yes. The return request has to be lodged within 14 days of the purchase. The CBD oil must be unopened and still in original packaging. Once returned the CBD oil will be refunded in full. Shipping costs will be at the expense of the sender. 

Medigreen CBD oil has a shelf life of 2 years. The expiration date will be labelled clearly on the bottle.